DFW Endocrinology

Select "New Patient" above, review the important notices, check the acknowledgment box, and click "Request an Appointment." The portal will ask for your phone number, send a one-time verification code (OTP), then let you select your provider, location, and preferred time. Our coordinator reviews every new patient request and will confirm within 1–2 business days. Once approved, your chart is created and you receive a secure link to complete your intake forms online.

No — completing the portal is a booking request, not a confirmed appointment. Our new patient coordinator reviews each request, verifies your insurance coverage, and confirms your appointment within 1–2 business days. You will receive a notification once your appointment is confirmed.

Most patients do not need a referral. PPO, Medicare, and open-access plans allow direct specialist visits. If you have an HMO plan, your insurance may require a referral from your primary care physician (PCP) before the visit is covered. When in doubt, call your insurance company's member services line and ask before booking.

Please bring a valid photo ID, your insurance card, a complete list of current medications and dosages, relevant lab results or imaging from the past 12 months, a referral letter if required by your plan, and any prior endocrinology records. Once your appointment is confirmed, you'll receive a secure intake link to upload these documents in advance — which means less paperwork on the day of your visit.

Yes. Telehealth video visits are available for eligible patients throughout Texas — for most follow-up appointments and select new patient consultations. You can choose telehealth as your preferred visit type when booking through the portal above.

We accept most major plans including Medicare, BCBS Texas (PPO, HMO, Medicare), Cigna, UnitedHealthcare, UMR, Tricare, Humana Medicare, HealthSmart, Aetna, and 30+ others. We do not accept Marketplace/Exchange plans (BCBS BAV/BFT or UHC TXONEX). View the full insurance list →

We require at least 48 hours advance notice to cancel or reschedule. Late cancellations and no-shows may be subject to a $50 fee. Please call 469-930-4655 as early as possible if you need to cancel so we can offer your slot to another patient.

Existing patients can log in at www.myportal.md. Through the portal you can request appointments, view visit summaries and lab results, download forms, and send messages to your care team — available 24/7.

Prescription refills are managed during your scheduled appointments. If you need an urgent refill between visits, please call our office at 469-930-4655, Monday through Friday, 8 AM to 5 PM.

No. Pending or incomplete lab results are never a reason to cancel your appointment. Your provider will conduct your visit as scheduled and can review results afterward — arranging any necessary follow-up at that time. Please keep your appointment even if your labs are not yet available. Do not cancel or reschedule solely because labs are pending.

A $50 fee applies to cancellations made within 24 hours of your scheduled appointment and to no-shows. We send multiple reminder notifications in advance to help you prepare. If you need to cancel or reschedule, please call 469-930-4655 as early as possible — we require at least 48 hours notice to waive the fee. Exceptions may be considered on an individual basis.

Call us as soon as you know you cannot come in. In most cases we can convert your visit to a telehealth appointment so your provider can still see you from home or wherever you are — and you won't incur a cancellation fee. Telehealth is available for eligible patients throughout Texas. Please don't wait until the last minute; the sooner you call, the more options we have.